SERVICES

Our Pledge to you

Our Products

You won’t find many open mass market “off the shelf” items in our range. Our focus is supplying unique gift concepts, with many designed specifically for niche markets. We invest heavily in product development & we have established ourselves as a market leader in Australiana, Wildlife & Sealife product themes. The trademark features of our products are that they are unique, bright, colourful and fun. We also give careful attention to ensuring our packaging is eye-catching, compact and functional.

Our Customers

All our customers are important to us. This means we will provide you with efficient and friendly service and will respond to queries and concerns in a timely manner. And if you are a regular customer, we will limit distribution of the products you select in your area. We prefer to build strong trading relationships with a select group of loyal customers who support and promote our products effectively, rather than trying to supply anybody and everybody.  

We continually strive to exceed our customers expectations with the quality of our products & the level of service we provide.

National Coverage

Wherever you are located in Australia we can service you. We know it is really important to keep freight costs as low as possible, so we subsidise freight costs, with our biggest subsidies to reginal areas. If you do find our freight charges to your particular location are ever an inhibiting issue, please contact us and we will work with you to achieve a satisfactory solution.

Regular Instore Visits

Our experienced sales team are always excited to sit down and show you the latest and greatest products, along with recommendations for what you should be stocking based on trending sales data & your industry vertical. Please see our Contact Us page for details of our Sales Team member closest to you.

Our Website

Our new website has many features & tools to make ordering with us easy & effective. It is also our most cost- effective selling tool, so we will regularly offer great website special deals.

Available when you need us

We work on fast turn arounds for orders with most orders processed and delivered to your door within 2 -5 working days of the order being received. Some remote locations may take a day or two longer. If you need the goods more urgently, please contact us to discuss options.